SAME GAME…
Consolidation of IVR vendors has pushed many platforms into an End-of-Life condition.
If they are “not quite dead yet,” they are heading there. As time continues and technology improves, more will come.
SAME RESULTS…
Choosing a vendor can be as predictable as a craps game. You are faced with spending vast sums of hard earned capital to redevelop your applications on your new platform. Then you need to spend more to leverage this new technology to advance your ...
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