Protection from Technology Obsolescence
Our clients have experienced it over and over. Technology becomes obsolete. What happens to the years of Intellectual Property and expenditure embedded in the applications you run?
Your current IVR platform is reaching end of life. After that date, you are on your own. There are some organizations who claim they can support your systems after this time, but the cold reality is that you will get no backup from the actual technology provider. There will be no help, no support and definitely no patches, updates or upgrades. Your IVR is mission critical. There are very few businesses that can cross their fingers and hope that it stays running. Therefore, you have to get your business off of these platforms.
Whether you choose to stay with your current vendor or find a new one, you are still forced to pick a new IVR platform. The reality is that all of your applications need to be recreated, and this cannot be done overnight. Your design documentation may even be out of date which will add even more time to the project.
Arca+ makes it possible to cost-effectively migrate your applications and ensure that this will not happen to you again.
Contact Us today to schedule a conversation, or request your Free Migration Cost Analysis