Eliminate High Support and Service Fees
Maintenance and support of your IVR system is expensive. You may be locked into proprietary IVR technology and still pay support fees based on pricing that was conceived long ago. Times have changed, and open standards now drive a more competitive maintenance and support structure. If you move to open standards, you will need to pay high service fees to redevelop all of your applications. So, which will it be: Stay on your current, potentially unsupported platform, and continue to pay high support fees? OR Move to a new IVR platform and pay high service fees to redevelop all of your applications? This is a no-win decision. We created Arca+ so you can utilize your original development expenditure and put an end to the insanity. Don’t be faced with having to make this decision again as newer technology emerges.
There is no Return on Investment if you have to make a larger investment in order to obtain a lower support fee.
A major hurdle in advancing your IVR technology is the cost of developing your applications on a new platform.
Contact Us today to schedule a conversation, or request your Free Migration Cost Analysis