Irrespective of the driving forces behind it, undertaking a project to migrate to a new IVR is a significant project for any Enterprise.
Aside from the project work required to achieve the goal, there are numerous significant implications inherent in the decisions that are made. Any one of which could be leading the business down the same path again.
So, how can you ensure that you weigh up all the alternatives available today, and enter into a project confident that you will not have to migrate again in a few years time? How can you ensure that you are making choices that future-proof?
We at Arca Software have teamed up with our implementation partner, IVS, to bring you a full and unbiased discussion of the decisions that await, and the considerations that need to be made made.
Enter into your project confident that you are fully briefed: Get the Whitepaper here.
JUL
About the Author:
Arca+ from Arca Software splits the design and development of an application from the platform that it runs on so that as new technology arises, the application investment is protected. Commoditization of technology has left many companies stuck with high annual-support fees associated with legacy systems or being forced to redevelop their applications on open standard-based systems. All of these options are costly and do not leverage the initial investment in creating the applications. Arca+ lowers the cost barrier and allows companies a new way forward. Arca Software is a wholly owned subsidiary of Blue Flame Industries LLC.